Insights
Artificial intelligence
Nava Labs Demo Day 3
See Nava’s AI-powered chatbot that assists caseworkers connecting families with public benefits — now piloting in Los Angeles.
Introducing our pilot with Imagine LA: testing an AI chatbot for navigating public benefits
Building on Imagine LA’s 18-plus years of providing direct social services, we're piloting an AI-powered chatbot for benefit navigators.
How to make your content AI‑readable
Learn practical tips for selecting file formats and structuring content so that it’s easy for AI to “read.”
Nava Labs awarded grant to pilot tools powered by generative AI
This grant from the Bill & Melinda Gates Foundation will enable Nava Labs to test and refine new tools with partner benefit agencies and navigators.
Refining an AI chatbot that cites its sources
We tried 3 approaches to providing an AI-powered chatbot with source data, aiming to better assist staff who connect people with public benefits.
Nava selected as finalist for Robin Hood AI Poverty Challenge award
We’ll use the funding to pilot an AI-enabled chatbot that may help benefit navigators like caseworkers connect families with critical public services.
How to determine whether AI is an appropriate solution for public sector challenges
We provide a checklist of items to help your team determine whether AI-powered tools are appropriate to meet your needs.
Nava Labs Demo Day 2
The Nava Labs team will share early experiments with applying AI capabilities to research-driven opportunities for supporting benefit navigators.
Experimenting with AI-powered tools in public benefits
Our Nava Labs team conducted a series of experiments to test how AI can increase access to public benefits.
Conducting user research to jumpstart human-centered experimentation with artificial intelligence
Our insights are helping us identify use cases and design experiments to test how AI-powered tools can expand access to public benefits.
Nava Labs Demo Day 1
The team will share early experiments with applying AI capabilities to a set of research-driven use cases for supporting benefit navigators.
Helping families access public benefits with AI and automation
Join us for a panel discussion about the future of AI in government and a light lunch.
Nava and Benefits Data Trust partner to explore how AI can support public benefit navigators
Nava and BDT will explore how generative AI can support benefit navigators to quickly enroll people in government benefit programs.