Our Nava Labs team is building AI-powered tools to assist staff who help families access public benefits; the current focus is a chatbot that helps them quickly look up answers to complex questions while serving clients in real time.
In past Demo Days, we presented our research and early experiments. Now we’re excited to show you an advanced prototype we’ve been working on for over 8 months and have recently begun piloting in the real world!
We’ll share:
A demo of the chatbot
Key technical challenges we tackled along the way — including structuring source data, refining retrieval methods, and creating a robust process for users to leave feedback
Our approach to testing and evaluating the chatbot’s performance
Join our virtual Demo Day to see our progress on this philanthropically-funded project and take away inspiration for your own work!
