Insights
Equity
Reducing the burden of applying for public benefits
We partnered with CMS and USDS on a project aimed at easing the process of income verification for people applying for public benefits.
Empowering Department of Justice staff with human-centered tools
We partnered with DOJ on a project aimed at improving the agency staff experience, helping staff process civil rights complaints more effectively.
Improving perinatal care in the U.S.
We partnered with CMS on a project to connect pregnant people to “Birthing-Friendly” hospitals.
Nava awarded prime contract to scale Grants.gov modernization
We’ll help HHS scale its modernization of Grants.gov with incremental delivery, API-first architecture, and human-centered design.
Nava selected as finalist for Robin Hood AI Poverty Challenge award
We’ll use the funding to pilot an AI-enabled chatbot that may help benefit navigators like caseworkers connect families with critical public services.
Q&A with Joanne Woytek: Pioneering a new kind of uncharted space
Joanne Woytek, program director at NASA, discusses her experience transitioning in the 1990s and establishing workplace guidelines.
Nava wins prime award on HHS SWIFT BPA
We will help the U.S. Department of Health and Human Services (HHS) deliver excellent customer experience through technology modernization projects.
How our work with Montana WIC demonstrated the value of a national API standard
A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants.
The first fifty years of civic design
Tracing civic design's history can help the field become more resilient.
Building trust through equitable research practices
Join us for a talk about equitable research practices at Civic Design 2022
Bringing diverse perspectives to help modernize ADA.gov
The Department of Justice contracted Nava and 18F to redesign ADA.gov, aiming to make ADA rights easier to find, understand, and share.
How to conduct a usability test
Use this guide to get the most out of your usability test, which can help teams develop inclusive, accessible, and user-centered products.
How to plan a usability test
Planning for a successful usability test can help teams develop products that are user-centered, accessible, and inclusive.
Use the U.S. Web Design System and focus on bigger challenges
Instead of creating a design system from scratch, use the U.S. Web Design System to save time and resources.
Get things right from the beginning with equitable research recruitment
Traditional user research practices often exclude people essential to success of a service. Here are some practical tips to improve your approach.
Nava’s methodology for sharing diversity, equity, and inclusion data
Nava's DE&I report holds us accountable to where we are now and where we want to be.
Responsible practices for sharing diversity, equity, and inclusion data
Building trust every step of the way helped us create a report that accurately reflects Nava now — and will keep us accountable for our progress.
Meet Members of Nava’s Gender Equity ERG
Gender Equity is Nava’s largest Employee Resource Group. Learn more about what gender equity and community mean to these members.
The hard work ahead
After four years of lies, bigotry, and injustice, we all need to rebuild trust in public institutions together.
Celebrating National Hispanic/Latinx Heritage Month: Meet Juntos
For National Hispanic/Latinx Heritage Month, we are highlighting a few members of Juntos, Nava’s Hispanic/Latinx Employee Resource Group.
Black Past, Present, and Future Technologists
In the last week of Black History Month, Nava is celebrating the contributions of Black men and women in STEM.
Why Nava is a public benefit corporation
The social mission written into our founding charter has as much weight as a corporation’s fiduciary responsibility to its shareholders.
Now more than ever
As a non-partisan, independent public benefit corporation, and also as private citizens, we feel it is important to state what our work means for us.
