Content strategy

Nava Labs

A Black woman and a Latino man hold their baby and look at a computer. 

Family

Learn methods to provide a human-centered experience for participants to recertify for their WIC benefits.

How to implement a WIC participant recertification portal

Human-centered design

Agile development

APIs and documentation

An illustration of a Black father, mother, and their children.

WIC-New-Comp-Images-2

Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard. 

Designing an API prototype for Montana WIC

User experience research

WIC-New-Comp-Images-1

Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.

Designing an eligibility screener tool for Montana WIC

Modernization

Equity

An older white woman, a middle-aged Native American woman, and a young Black man stand together at a table and point to a flow chart. 


Improving-outcomes-for-WIC-with-an-API-standard

A national API standard can help fuel modernization to improve the WIC experience for staff, participants, and applicants. 

How our work with Montana WIC demonstrated the value of a national API standard

Rocket Lee is a Principal Software Engineer at Nava. Previously, Rocket worked at the Electronic Frontier Foundation, an organization defending digital privacy, free speech, and innovation, and spent years as a small business owner.