Artificial intelligence

Nava Labs

Content strategy

Technology Man sat using tablet device Credit Christina Wocintechchat

Learn practical tips for selecting file formats and structuring content so that it’s easy for AI to “read.”

How to make your content AI‑readable

Agile development

Three people sit at a table with paper, pens, and laptops. 

Technology People around a table with open notebooks and laptops Credit William Fortunato

We tried 3 approaches to providing an AI-powered chatbot with source data, aiming to better assist staff who connect people with public benefits.

Refining an AI chatbot that cites its sources

Greg Jordan-Detamore is a Senior Consultant at Nava. He also runs a blog, Civic Insighter, and previously was the Associate Director of Human-Centered Government at Code for America.