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Federal Civilian Portfolio

Illustration of a middle-aged, Black woman with braided hair. She presents a set of graphs to a group of people in an office.
U.S. Department of Justice

Empowering Department of Justice staff with human-centered tools

We partnered with DOJ on a project aimed at improving the agency staff experience, helping staff process civil rights complaints more effectively.

Illustration of a white, nonbinary person presenting a group of people. There are charts on a board behind the person and an American flag on the wall.
U.S. Office of Personnel Management

Building cloud-native solutions with the Office of Personnel Management

We partnered with OPM to provide essential services to federal employees.

Illustration of an old, Latinx man wearing glasses typing on a computer while a young man stands behind him and points at the computer.
U.S. Department of Veterans Affairs

Helping Veterans get disability benefits faster

We partnered with VA and prime contractor Agile Six to increase access to Veteran disability benefits.

A young Black man holds a mixed-race baby and hands it to a young, white, female Veteran wearing an army uniform.
U.S. Department of Veterans Affairs

Making it easier for Veterans to apply for disability compensation

We’re supporting VA as they make their disability application easier and quicker for Veterans to submit and ultimately receive benefits faster.

An illustration of a young white woman using an inhaler while taking a break from jogging. She is in a park surrounded by joggers and a man with a dog.
U.S. Department of Veterans Affairs

How small pilots helped us prototype a benefits claim fast tracker

We built tools to help get Veterans critical healthcare when they need it.

An illustration of a young white woman using an inhaler while taking a break from jogging. She is in a park surrounded by joggers and a man with a dog.
U.S. Department of Veterans Affairs

Helping Veterans get their disability claims decisions faster

We’re working with VA to build tools that reduce the amount of time it takes to process a Veteran’s disability benefits claim. 

U.S. Department of Veterans Affairs

Supporting Veterans with virtual tele-hearings

During the pandemic, Nava partnered with VA to build virtual tele-hearings so that Veterans could have benefits hearings wherever they choose.

A group of employees work together on developing wireframes at a table.
U.S. Department of Veterans Affairs

Shaping policy with design practices

With human-centered design practices like user research and prototyping, Nava designed a set of digital tools and helped update an 85-year-old policy.

A Black Veteran plays with his baby using a stuffed tiger.
U.S. Department of Veterans Affairs

Helping Veterans find, understand, and use information about benefits

Nava built a new Veterans Affairs website and streamlined existing ones to help Veterans find, understand, and use information about benefits.