Events

Nava Labs Demo Day Two

AI Tools for Public Benefits: Lessons from early experimentation

Event Date

July 10, 2024 at 5:30–6:30 PM UTC

Location

Online (Zoom)

Speakers

Headshot of Diana Griffin

Diana Griffin,
Sr. Product Manager, Nava PBC

Headshot of Kevin Boyer

Kevin Boyer,
Software Engineer, Nava PBC

Headshot of Charlie Cheng

Charlie Cheng,
Software Engineer, Nava PBC

The Nava Labs team is testing decision support tools that use generative AI to help benefits navigators such as caseworkers and call center specialists to utilize when helping families identify and enroll in public assistance programs.

In this session we'll share how we developed early experiments to test and prototype AI-powered tools across the enrollment journey from assisting with eligibility screening, to reviewing required documentation, and summarizing client calls into detailed case notes. You’ll learn how we set up experiments to explore multiple AI use cases and what we learned from initial testing.

Register here

Partner with us

Let’s talk about what we can build together.