Insights
Senior program manager
Automating how people report intermittent PFML leave
Nava worked with Massachusetts DFML to implement an automated, digital solution for reporting intermittent leave.
Communicating the successes of state unemployment insurance programs
We worked with the U.S. Department of Labor on a report that outlines how states are using federal funding to modernize unemployment insurance.
Leveraging user research to improve unemployment insurance delivery
We partnered with the Department of Labor on a user research initiative aimed at providing states with human-centered modernization recommendations.