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Nava launches the 2024 Public Benefit Report! Join us for a presentation and panel discussion.

Building interoperable data pipelines to support program outcomes

Our work with CMS and CDC shows that adopting cloud-based infrastructure is key to better data engineering practices

Healing policy papercuts

Aligning small conflicts in application requirements makes public benefits easier to access.

Repeatable, sustainable processes for building benefits systems

Reusing, expanding, and iterating on proven practices is essential to quickly and effectively meeting people’s needs.

Outcomes that matter: Using metrics to measure your program

When metrics strategies align with program goals, you know you’re measuring outcomes that matter to your program, partners, and the people you serve.

A day at Nava as a software engineer

Sharon Warner, a software engineer, describes collaborative coding and Nava’s culture of acknowledgment and appreciation.

Observations from successful integrated eligibility and enrollment projects

Working on integrated benefits systems with Vermont, California, and other states has highlighted a few key strategies for success.

Integrating eligibility and enrollment, one piece of software at a time

Nava created flexible and reusable software and design components to help make it easier for Vermonters to access their benefits.

Now is the time for digital services that build trust

An unprecedented surge in demand for public benefits during the pandemic has highlighted the need for simple, effective, and accessible services.

How to use service design during a crisis response

In times of crisis when benefits applications surge, service design can help applicants better understand what they’re eligible for and how to apply.

Product management in government is essential when the stakes are high

Thoughtful product management is critical to designing government services that serve people first.

Simplifying the social safety net

Nava visited communities across the country to understand and improve the experiences of people who rely on and manage the social safety net.