Human-centered design

Equity

Illustration of a young Asian man holding his toddler at a grocery store. The man reaches for a jar on a shelf.  

S3-S5-Reducing the burden-Content-cards-V1

We partnered with CMS and USDS on a project aimed at easing the process of income verification for people applying for public benefits.

Reducing the burden of applying for public benefits

Healthcare

Content strategy

A middle-aged CMS employee points to the screen of a tablet. An older South Asian woman and her young granddaughter follow along. 

ccxp

We’re working with CMS on a tool that informs people about preventive care and connects them with primary care providers in their area.

Helping Medicare beneficiaries find and receive preventive care

Sarah White is a principal product manager at Nava. She's held multiple hats at Nava, and previously gained product experience in the public and private sectors.  