Nava Home

Nicole Fenton

Program Design Lead

An illustration of a young white woman sitting at a computer in the library. There are two computers to her left, and a Black man uses one of them.

Building public benefit claims trackers across states

What we learned helping design and build public benefits claims trackers for the Commonwealth of Massachusetts as well as the state of California.

An Asian woman and a Black woman work together at a whiteboard in a conference room.

How to design content for user onboarding

Learn how to prepare and guide people through a complex process using content strategy.