Program outcomes

Human-centered design

Modernization

A white woman draws a wireframe on paper.

Process Person drawing wireframes on paper Credit Kelly Sikkema

Before you start, you should define what program outcomes you want your technology product to help you achieve.

Power your mission: How to set goals

Mandy Brown was a senior product manager at Nava. Mandy led product teams at editorial organizations and served as a creative director in publishing before joining Nava.