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Ed Mullen

Technical Solutions Director

A woman, who wears glasses and uses a wheelchair, is sitting at a table with another woman. The two are looking at a laptop on the table and talking.

7 steps to develop a government communications program

Learn how to build a robust program to communicate with the public and stakeholders effectively.

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Designing the unseen: Enabling institutions to build public trust

Five Nava designers explain how design can contribute to behind-the-scenes service improvement in government.

A white woman uses a laptop.

Three models for cloud adoption in government

We’ve found that categorizing cloud adoption projects into three models helps us maximize the value cloud can provide our government partners.

Twelve years of HealthCare.gov

Reflections on the initial launch and how it was the catalyst for a new era of government technology.